Job Description

Job Description

Job Description

About Us

One Source Housekeeping Solutions separates itself from the competition by focusing exclusively on the hospitality sector. Through continual investment in our people, our technology, our processes, and our culture of accountability, we deliver exceptional service valued by elite clients across the country.

Job Summary

One Source Housekeeping Solutions is seeking an experienced Assistant Housekeeping Director to support hospitality operations in the Carlsbad area. This role is responsible for the day-to-day performance of assigned hotel housekeeping operations, with a strong focus on service quality, labor management, client relationships, employee leadership, safety, and financial performance.

The Assistant Housekeeping Director will support and help oversee operational teams and leaders at two hotel properties, ensuring consistent execution of company standards while building strong partnerships with client leadership. This position requires a hands-on, detail-oriented leader who can effectively manage a fast-paced, high-volume hospitality environment across multiple sites.

Responsibilities

• Oversee all housekeeping operations for hotel, consistently meeting established standards for cleanliness, presentation, and service.
• Lead, mentor, and develop a diverse housekeeping team, fostering a culture of accountability, engagement, service excellence, and continuous improvement.
• Establish and maintain housekeeping standards, procedures, and quality control processes to ensure consistent results across both hotels.
• Manage daily staffing, assignments, and operational priorities to ensure villas are cleaned, inspected, and released on schedule.
• Conduct daily departmental briefings to communicate VIP and owner arrivals, special requests, occupancy levels, villa readiness, and operational priorities.
• Conduct regular property walk-throughs and quality audits of guest rooms, corridors, public spaces, and other resort areas.
• Partner closely with Front Office, Maintenance, Engineering, and other resort departments to coordinate villa readiness, maintenance needs, special requests, and operational priorities.
• Conduct performance reviews, provide ongoing coaching and feedback, and administer disciplinary action when necessary and in accordance with company policy.
• Oversee inventory management and procurement of guest amenities, linens, cleaning supplies, equipment, and other housekeeping materials.
• Ensure compliance with OSHA, health department, environmental, and company safety standards and requirements.
• Monitor labor costs, staffing levels, productivity standards, overtime, and cost-per-occupied-room metrics.
• Approve payroll, purchase orders, invoices, and vendor agreements in accordance with company policies and established authorization levels.
• Establish and monitor departmental KPIs, using operational data to identify trends, address performance gaps, and drive continuous improvement.
• Prepare and present monthly housekeeping performance reports and business updates to senior leadership.
• Ensure the housekeeping department is adequately staffed, trained, and prepared to meet seasonal fluctuations, occupancy demands, and resort business needs.

Experience

• Minimum 5 years of progressive housekeeping leadership experience, including at least 2 years as a Housekeeping Manager or Assistant Director of Housekeeping.
• Proven ability to manage large, diverse teams in a fast-paced, seasonal resort environment.
• Demonstrated leadership skills in team supervision, staff training, and management of housekeeping teams.
• Excellent organizational, communication, and problem-solving skills
• Bilingual (English/Spanish) a plus.

Benefits

• $100,000 annual salary
• Medical and Dental
• 401K
• Unlimited PTO
• Career growth opportunities

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Tags

Similar Jobs