Job Description

Territory Manager (Medical Sales Representative)

The Territory Manager is responsible for driving growth, retention, and client satisfaction across an assigned geographic area. This role blends strategic sales responsibilities with hands-on account management to ensure exceptional service delivery for mobile laboratory, phlebotomy, and imaging services. Territory Managers support Skilled Nursing Facilities (SNFs), Assisted Living Facilities (ALFs), Home Health Agencies, Clinics, and other long-term care partners.

Territory Managers serve as consultative partners—building relationships, identifying opportunities, solving client challenges, and ensuring Principle Health Systems remains the provider of choice for compliant, high-quality mobile diagnostic services.

Full-time, permanent role

$50,000/year + monthly bonus, mileage reimbursement, and marketing reimbursement

Monday-Friday 8:00am-5:00pm; schedule flexibility required to work evenings, holidays, weekends, and attend networking events as needed to manage/support accounts.

Account Management and Business Development role supporting the San Antonio, Austin, and South Texas Territory

Paid training in the field, work with independence/autonomy, variety in daily work, and impact/purpose driven medical services provided

Great opportunity for someone looking to start a career in medical outside sales supporting the Kansas & Missouri Territories

Competitive benefits including health, vision, dental, 3 weeks PTO, 9 paid holidays, and matching 401k

Responsibilities

Territory Sales & Growth

• Prospect and acquire new business across SNF, ALF, Home Health, Clinic, and other long-term care segments for laboratory and imaging services.
• Conduct cold calls, in-person visits, networking events, and presentations to generate pipeline opportunities.
• Prepare and execute monthly sales plans to meet or exceed KPIs, quotas, and territory growth targets.
• Forecast sales performance, identify accounts at risk, and implement retention strategies.
• Maintain a strong understanding of competitor offerings and market trends to inform strategic decisions.

Account Management & Client Support

• Serve as the primary point of contact for assigned accounts, ensuring exceptional customer service and high retention.
• Conduct routine facility visits to engage with clinical teams, administrators, and physicians.
• Provide ongoing education and training on software, service protocols, and operational workflows.
• Partner with internal teams, including phlebotomy, imaging, logistics, and laboratory operations, to resolve issues and optimize service delivery.
• Facilitate in-service training for newly onboarded facilities.

Strategic Planning & Execution

• Analyze customer needs and challenges; develop tailored solutions to improve satisfaction and utilization.
• Maintain organized documentation of activities, CRM records, reporting, and follow-up tasks.
• Contribute to cross-functional collaboration on process improvements and client-facing initiatives.
• Participate in trade shows, client dinners, and community outreach events as needed, including evenings or weekends.

Product & Industry Expertise

• Acquire and maintain deep knowledge of Principle Health Systems' services, technology, and operational capabilities.
• Stay informed about regulatory updates, long-term care trends, and best practices related to diagnostic imaging, mobile healthcare services, HIPAA, and other healthcare compliance requirements.
• Ensure all sales, onboarding, and account management activities align with applicable healthcare regulations, accreditation standards, and internal compliance policies.
• Clearly articulate value propositions and differentiators to stakeholders at all levels.

Administrative Responsibilities

• Maintain accurate records, sales activity logs, forecasting tools, and follow-up documentation.
• Collect and submit required documents (e.g., onboarding forms, service agreements, medical records as applicable) to support compliant account workflows.
• Support cross-training initiatives within SNF, Home Health, LTAC, and Clinic business lines.

Requirements

This position is open to entry-level candidates with a desire to start a career in medical sales.

• Bachelor's degree is required (science or business-related field advantageous).
• 2+ years of B2B sales or customer-facing experience in healthcare, long-term care, or related sectors preferred.
• Prior experience in medical sales or account management strongly preferred.
• Strong relationship-building and communication skills.
• Strategic thinker with excellent time management and organization abilities.
• Ability to multitask and adapt within a fast-paced, client-driven environment.
• Self-motivated, dependable, and results-oriented with a growth mindset.
• Comfortable working flexible hours, including occasional evenings or weekends.

Physical and Mental Requirements

• Ability to travel extensively within the territory, including daily driving.
• Ability to sit, stand, or walk for extended periods during visits and events.
• Capacity to manage multiple priorities and navigate a dynamic work environment.
• Ability to lift up to 20 pounds occasionally.

Why You'll Love Working Here

We believe in supporting our team—both on the job and in life. Full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being.

Principle Health Systems has earned multiple Top Workplaces honors, including national recognition as a Top Workplace in the USA and being named a Top Workplace in the Healthcare Industry for three years in a row—a reflection of our commitment to a positive and rewarding work environment.

Our benefits include:

• Comprehensive medical, dental, and vision insurance
• Company-paid basic life and long-term disability coverage
• Voluntary benefits, including short-term disability, accident, and critical illness insurance
• 401(k) retirement plan to help you plan for the future
• Generous Paid Time Off (15 days annually, accrued bi-weekly)
• 9 paid company holidays each year
• On-demand access to earned wages—get paid when you need it
• Confidential support services for you and your family
• Mileage reimbursement and shift differentials are available for eligible roles
• Exclusive employee discounts on fitness memberships, car services, and more!

Ready to make an impact?

Join a team that values your contribution, supports your growth, and is committed to delivering exceptional patient care.

If you're looking for a meaningful career with a company that puts people first, we'd love to hear from you.

We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact hradmin@principlehs.com.

Monday through Friday, 8:00am - 5:00pm; additional hours as needed. Salary: $50,000 + monthly commission/bonus. San Antonio/Austin/South Texas Territories

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